General Travel Info
The ferry ride typically takes 1 to 2 hours depending on the destination. Specific journey times may vary, so please check with your ferry operator for precise departure and arrival times.
Ticket check-in closes 30 minutes before departure to allow time for printing your boarding pass. Baggage check-in closes 20 minutes before departure, so please make sure to arrive early to ensure a smooth boarding process.
If you miss your scheduled ferry, please contact your ferry operator immediately. They will assist you with rebooking on the next available departure, subject to availability and possible fees.
Yes, our terminal is fully accessible to passengers with disabilities. We have dedicated lanes and seating areas to ensure a comfortable experience for all travelers.
Yes, passengers are welcome to bring their own food and beverages on board. However, please be mindful of the ferry’s guidelines and local regulations, especially regarding alcohol.
Ticket Booking
Tickets are available for purchase at the terminal. However, we recommend booking in advance through our operators’ websites to secure your spot, especially during peak season. You can also book tickets in person at the terminal or through various third-party ticketing platforms.
Yes, we recommend booking in advance, especially during peak travel periods, to ensure availability and better rates.
Change and cancellation policies vary by operator. Please check directly with your chosen ferry operator for more details on their policies.
Luggage Allowance
Each passenger is allowed one standard carry-on item with a maximum weight of 20 kg.
Yes, special items such as golf bags, bicycles, surfing boards, and oversized luggage are permitted, but additional fees may apply.
Yes, there are clean and accessible restrooms available throughout the terminal for passengers’ convenience.
Smoking is only permitted in designated outdoor smoking areas. Please look for the signs near the terminal’s exterior for smoking locations.
Facilities & Amenities
Yes, there are clean and accessible restrooms available throughout the terminal for passengers’ convenience.
Yes, we have a dedicated lounge with premium seatings for those who wish to enjoy a more comfortable and private waiting area. It offers comfortable seating, charging stations, and refreshments while you wait for your ferry. Access may require an additional fee or specific ticket class.
Smoking is only permitted in designated outdoor smoking areas. Please look for the signs near the terminal’s exterior for smoking locations.